We look forward to hosting your stay at White Fence Cottages.
Please read over the following policies as we expect our guests to respect and follow them.
If you have any additional questions or concerns about our accommodations or would like more information about visiting Virginia’s Blue Ridge Mountains, please contact us or give us a call.
- There is a 2 night minimum stay for fall foliage weekends and holidays.
- Otherwise, one night stays are always welcome.
- Cancellations affect us greatly.
- Cancellations at least 7 days prior to arrival date to receive a refund on your deposit.
- Any cancellation made within the 7 days results in the entire stay being charged to you.
- There is a $25 cancellation fee regardless when the cancellation is received.
- There are no refunds for cancellations with less than 7 days’ notice. This includes arriving late or leaving early.
- No-shows or cancellations with less than 24 hours’ notice will be charged for the entire stay.
- As we have no control over weather, family situations, guest illnesses, airline delays or flight cancellations, our cancellation policies apply equally under those circumstances.
- Please consider travel insurance if your plans are uncertain.
- All cancellations must be received by phone.
CHECK-IN / CHECK-OUT:
- Check In: 4:00 PM or by special prior arrangement.
- Check Out: By 11:00 AM.
- Note: A late check-out fee of $50 per hour will be charged.
- A deposit equal to one night’s stay must be secured with a credit card.
- Balance of payment in full is due upon arrival.
- $25.00 charge for any cancellation.
- Maximum occupancy: 2 persons per suite.
- Due to insurance restrictions, only paying guests may use house and outdoor areas.
- There is NO SMOKING permitted on the property.
- Guests smoking inside the cottages may be asked to leave and will be assessed a $150 charge for cleaning to remove smoke smell.
- Due to fire codes and insurance regulations, burning candles are not permitted.
- Sorry we cannot accommodate children under the age of 18.
- Sorry, we cannot accept pets. We suggest you contact Mystic Pet Resort for boarding.